Privacy Policy

At ChoozAi, a product of Confidence Insight LLT, your privacy is our top priority. We are committed to protecting the information you provide while using our AI-powered social media management platform. This Privacy Policy outlines how we collect, use, store, and protect your data, ensuring transparency and trust for all users.

Information We Collect

When you use ChoozAi, we may collect certain personal and non-personal information to provide, maintain, and improve our services. This includes:

Your name, email address, and account credentials when you register or log in.
Profile information and preferences to personalize your experience.
Content you create, schedule, or manage using our platform.
Usage data, including activity logs, feature interactions, and analytics.
Device and browser information, IP addresses, and technical data for security and performance monitoring.

How We Use Your Information

We use the information we collect to deliver and enhance our services, improve platform functionality, and provide timely support. Specifically, we may use your data to:

Enable account creation, access, and secure login processes.
Provide AI-powered content recommendations, scheduling, and analytics.
Communicate with you about platform updates, new features, or promotions.
Analyze trends and usage patterns to optimize performance and user experience.
Ensure platform security and prevent unauthorized access or fraudulent activity.

Information Sharing and Disclosure

ChoozAi does not sell, rent, or trade your personal information with third parties. We may share your information only in the following limited circumstances:

With service providers who assist us in delivering and maintaining our platform.
When required by law, regulation, or legal process to comply with governmental requests.
To protect the rights, property, or safety of ChoozAi, its users, or the public.
In connection with a merger, acquisition, or sale of company assets, with assurances that your privacy remains protected.

Cookies and Tracking

We use cookies, web beacons, and similar technologies to enhance your experience, understand user behavior, and improve platform performance. These tools help us personalize content, remember preferences, and monitor analytics. You can manage or disable cookies through your browser settings, although some features may be limited.

Data Security

Protecting your information is critical. ChoozAi implements industry-standard technical, administrative, and physical safeguards to prevent unauthorized access, disclosure, or alteration of your data. While no system is completely secure, we continuously monitor and update our security measures to ensure your information remains protected.

Your Rights

You have the right to access, correct, or delete your personal information at any time. You may also opt out of promotional communications or adjust your account preferences. To exercise these rights, please contact our support team at info@choozai.com.

Changes to This Privacy Policy

ChoozAi may update this Privacy Policy periodically to reflect changes in our services or legal requirements. We encourage you to review this page regularly. Continued use of our platform constitutes acceptance of any updates.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please reach out to our support team 24/7 via email at info@choozai.com. Our goal is to ensure transparency, trust, and a safe user experience for all our clients.